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Cancellation and Refund Policy for Udable

Last Updated: November 2023

1. Refund Policy

1.1 Refund Period: Udable.com offers a 14-day refund period from the date of purchase.

1.2 Eligibility: To qualify for a refund, you must meet the following conditions for eligibility:

• The refund request must be submitted within 14 days of the course purchase.

• The course content has not been extensively accessed or downloaded.

1.3 Refund Request Guidelines: To request a refund, please follow these guidelines:

• Send an email to info@udable.com with the subject line "Refund Request."

• Include your full name, email address used for the purchase, course name, and reason for the refund request.

• Refund requests will be processed within 14 business days.

2. Cancellation Policy

2.1 Cancellation Request Guidelines: If you wish to cancel a course, follow these guidelines:

• Send an email info@udable.com with the subject line "Cancellation Request."

• Include your full name, email address used for the purchase, and course name.

• Cancellation requests will be processed within 30 business days.

2.2 Partial Access Cancellation: If you have partially accessed the course and wish to cancel, the refund will be prorated based on the percentage of the course completed.

3. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at info@udable.com.